Customer Service

Shipping & Delivery

1. We use Royal Mail for all our delivery services and offer delivery services.

2. Time to dispatch is usually 2 business days and can take an additional 1-3 days depanding on the delivery option selected.

Privacy & Security

For information regarding our Privacy Policy and Security, please visit our Privacy Policy Page

Returns & Replacements

1. Goods can only be returned within 30 days from the date of delivery.  Art Hustle Ltd request the goods must be in the same condition they were delivered. If the goods are not in a saleable condition the customer will be charged reasonable compensation for the lost value.

2. To return a product for exchange or refund: Customers will need the Invoice Number, which can be located on the sales receipt or confirmationemail. Please contact Art Hustle Ltd to inform us if you require a refund or exchange and return the item using Royal Mail. We will inform customers when the products have been received and an exchange or refund will be issued. A full refund of the card payment will be given but not for the original delivery charge unless Art Hustle Ltd made an error. We do not charge for extra postage on exchanges.

3. Customers who are unable to follow this procedure are not eligible for the free returns service.

Ordering

All orders can be made via a secure payment gateway, Sage Pay. We endeavour to send all products our within 2 working days, delivery is dependant on delivery option selected. On the rare occasion, if products are out of stock, we will contact you and provide you with an alternative.

Payment, Pricing & Promotions

1. All Prices include VAT at 20%. 
2. All prices are in GBP (British Pounds).
3. Non Pounds Sterling payments will be converted from your currency to Pounds Sterling by your credit/debit card company.
4. Art Hustle LTD use a secure server, which uses SSL certificates to encrypt and process your card payments. Art Hustle Ltd use Sage Pay for secure and easy transactions.
5. Payment will be taken prior to the dispatch of goods.

Viewing Orders

All orders can be viewed prior check out and can also be viewed after logging into your account via the Art Hustle website.

Updating Account Information

Account information can be viewed and updated by logging onto your account via the Art Hustle website.